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Cisco Bug: CSCuq58308 - 7841 phone audio on speaker muted when both parties talk

Last Modified

Nov 27, 2020

Products (4)

  • Cisco IP Phone 7800 Series
  • Cisco IP Phone 7841
  • Cisco IP Phone 7821
  • Cisco IP Phone 7861

Known Affected Releases


Description (partial)

Poor audio quality on 7841

when both caller and called party are talking and 7841 is on speaker.

Related Community Discussions

cisco Phone 7841 and CUCM
Choppy and broken audio. Any help please? I was searching Bugs for this and there is not nothing about it. I was testing with all versions of firmware from cisco web page and i have the same problem with chopping and broken audio. I have others cisco phones series and the problem only occur with this phone series.
Latest activity: Nov 18, 2015
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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