Guest

Preview Tool

Cisco Bug: CSCuq58308 - 7841 phone audio on speaker muted when both parties talk

Last Modified

Mar 05, 2018

Products (4)

  • Cisco IP Phone 7800 Series
  • Cisco IP Phone 7841
  • Cisco IP Phone 7821
  • Cisco IP Phone 7861

Known Affected Releases

10.1(1)SR1

Description (partial) 

Symptom:
Poor audio quality on 7841

Conditions:
when both caller and called party are talking and 7841 is on speaker.

Related Community Discussions

cisco Phone 7841 and CUCM 10.5.1.10000-7
Choppy and broken audio. Any help please? I was searching Bugs for this and there is not nothing about it. I was testing with all versions of firmware from cisco web page and i have the same problem with chopping and broken audio. I have others cisco phones series and the problem only occur with this phone series.
Latest activity: Nov 18, 2015
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.