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Cisco Bug: CSCuq57168 - Install Doc not clear for Administration & Data Server component

Last Modified

Feb 15, 2018

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.0(1) 10.5(1) 8.0(1) 8.0(2) 8.0(3) 8.5(1) 8.5(2) 8.5(3) 8.5(4) 9.0(1) 9.0(2) 9.0(3) 9.0(4)

Description (partial)

Symptom:
The Install and Upgrade Guide for UCCE is missing important data that is in the installer help guide.
If you click help in Web Setup you will find additional information that is not found in the guides.

One important piece of information that is missing is the fact: 
"If you select a server role that includes an HDS, the Secondary Administration & Data Server radio button is grayed out because an HDS is only supported on a Primary Administration & Data Server."


If a customer doesn't know to look in the installer help, this is very confusing and can cause misconfiguration

Conditions:
Setting up the Administration& Data Server component on UCCE and it is an HDS.
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