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Cisco Bug: CSCuq57134 - CUCDM 8.x : Need a matching button number for BLF Speed-dials

Last Modified

Nov 30, 2015

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

8.1(4)ER1

Description (partial)

Symptom:
Need a matching button number for BLF Speed-dials

Conditions:
1) Navigate to Location Administration > Phone Management > select Cisco 9971 SIP phone and add three expansion modules and Modify. This will increase the number of buttons to 114.
2) Navigate back to this phone and attach the Phone Button template (imported from CUCM). This PBT has Busy Lamp Fields Speed-dials (BLF SD) assigned to buttons 3, 113 and 114.
3) click Manage Busy Lamp Fields for this phone and at the next page click Add and for Busy Lamp Fields Number drop-down it will show 1,2 and 3 and does not show the actual button assigned via PBT. It just takes the count of BLF SD. Assigning the BLF SD itself maps to the correct buttons.
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