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Cisco Bug: CSCuq57093 - CUCDM 8.x: ModPerson transaction failed if security profile changed

Last Modified

Feb 08, 2017

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases


Description (partial)

ModPerson transaction failed if security profile changed to None from LDAP profile.

1) Have a Location associated to LDAP authentication server
2) The end users in this Location will have the "LDAP" security profile.
3) Now navigate to Location Administration > End Users and select an end user.
4) Change the Security Profile from "LDAP" to "None" in the drop-down menu and Modify.
5) The transaction will fail with the following error:

466553 Request Failed   ModPerson
    =>  Entered at: 2014/08/22 14:13:03 EDT  (

        Password change operation failed. Please contact your system administrator.
    => Started at: 2014/08/22 14:13:03 EDT
            => End at: 2014/08/22 14:13:05 EDT
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