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Cisco Bug: CSCuq56883 - TMS 14.4 Video System Reconnect stays OSD after TMS remote connection

Last Modified

Sep 12, 2019

Products (1)

  • Cisco TelePresence Management Server

Known Affected Releases

14.4 14.4.1

Description (partial)

Symptom:
The  "Reconnect...The video system is currently scheduled for a meeting.  Do you want to reconnect?" message remains on display even after the meeting is remotely connected.

Conditions:
The endpoint is either not connected at the scheduled conference time or is dropped from the active conference.  In cases where the remote or touch panel is not used the device is connected remotely.

Once connected to the conference the "Reconnect" message stays on screen for the remainder of the conference.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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