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Cisco Bug: CSCuq56814 - OS Administration Guide Version 9 & 10 Invalid Command

Last Modified

Jul 04, 2017

Products (12)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Unified Communications Manager Version 9.0
  • Cisco Business Edition 6000 Version 9.0
  • Cisco Business Edition 5000 Version 9.0
  • Cisco Unity Connection Version 9.1
  • Cisco Business Edition 5000 Version 9.1
  • Cisco Unity Connection Version 9.0
  • Cisco Business Edition 6000 Version 9.1
  • Cisco Unified Communications Manager Version 9.1
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Known Affected Releases

10.0(1) 9.0(1) 9.1(1)

Description (partial)

Symptom:
"utils service restart Cisco Certificate Change Notification" CLI Command is not a valid command param and is documented as valid param in the following guides.

Cisco Unified Communications Operating System Administration Guide, Release 9.0(1)
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/cucos/9_0_1/cucos/CUCM_BK_C55421AF_00_cucm-os-admin-guide-90/CUCM_BK_C55421AF_00_cisco-unified-communications-manager-operating_chapter_0110.html#CUCM_TK_T67F7672_00

Cisco Unified Communications Operating System Administration Guide, Release 9.1(1)
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/cucos/9_1_1/CUCM_BK_C5D96C80_00_cucm-os-admin-guide-91/CUCM_BK_C5D96C80_00_cucm-os-admin-guide-91_chapter_0110.html#CUCM_TK_T67F7672_00

Cisco Unified Communications Operating System Administration Guide, Release 10.0(1)
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/cucos/10_0_1/CUCM_BK_C2F2626C_00_cucm-os-admin-guide-100/CUCM_BK_C2F2626C_00_cucm-os-admin-guide-100_chapter_0110.html#CUCM_TK_T67F7672_00

Conditions:
-When users are following the documentation and utilize "Step 3" the CLI param "utils service restart Cisco Certificate Change Notification" below is the following result:

Step 3		From the CLI, restart the Cisco Certificate Change Notification service: utils service restart Cisco Certificate Change Notification.

admin:utils service restart Cisco Certificate Change Notification

Executed command unsuccessfully
Invalid service name for restart, valid names are:
   System SSH
   Cluster Manager
   Service Manager
   A Cisco DB
   Cisco AMC Service
   Cisco Audit Event Service
   Cisco CallManager Serviceability
   Cisco CallManager Serviceability RTMT
   Cisco CDP
   Cisco CDP Agent
   Cisco Certificate Expiry Monitor
   Cisco Database Layer Monitor
   Cisco DRF Local
   Cisco DRF Master
   Cisco ELM DB
   Cisco ELM Server
   Cisco Extension Mobility Application
   Cisco Log Partition Monitoring Tool
   Cisco RIS Data Collector
   Cisco Syslog Agent
   Cisco Tomcat
   Cisco Trace Collection Service
   Cisco Trace Collection Servlet
   Host Resources Agent
   MIB2 Agent
   Native Agent Adapter
   Platform Administrative Web Service
   SNMP Master Agent
   System Application Agent
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