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Cisco Bug: CSCuq55873 - 8945 Low Ringer Volume

Last Modified

Nov 27, 2020

Products (34)

  • Cisco SIP IP Phone Software
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 7941G
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Known Affected Releases


Description (partial)

The Ringer volume for the Cisco 8945 phone is very low as compared to other 79XX series model. 
This is not an issue where the phones are placed in a silent office environment. However, if the phones are placed in a noisy environment, often calls go answered as the users are unable to hear the phone ring. 

There is hardly any increase in the Ringer Sound when we increase the volume from 7 to 10.

This issue is noticed for Cisco 8945 phones and it is not firmware specific.
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