Cisco Bug: CSCuq55657 - SCH Case Management Permissions Notification - 1108894174/631435455
Sep 04, 2018
- Network Level Service
Known Affected Releases
Symptom: SCH Case Management Permissions Notification - 1108894174/631435455 Conditions: CCOID: 'associaSR' (Steven Rodriguez) received an email that he do not have case management permission on 5 devices (1 ASA and 4 UCS devices). • Above scenario is true only for ASA device. • But, for UCS devices this is not true. CCOID: 'associaSR' is the SR Contact Person and he should NOT have received email on these devices. • From DB, we see that the User_objid and the SR_Contact_User_objid are different. Could this be the problem?
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases