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Cisco Bug: CSCuq54673 - Black video after minimizing window previously overlapping video window

Last Modified

Mar 05, 2015

Products (1)

  • Cisco Jabber Softphone for VDI

Known Affected Releases

9.7(0)

Description (partial)

Symptom:
Video is shown black after any HVD window, which was overlapping Jabber video window, is minimized.

Conditions:
Steps to reproduce:
1. Log in to Citrix/VMware session
2. Log in to Jabber 
3. Start a video call 
4. Move any window so it overlap Jabber video Window.
5. Minimize window from step 4.

Expected result:
4. Jabber video window is not shown
5. After overlapping window is minimized video window should show video as before overlapping.

Actual result:
4. Jabber video window is not shown
5. 5. After overlapping window is minimized video window goes completely black regardless if it was overlapped completely or just part of it was overlapped with another window.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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