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Cisco Bug: CSCuq52151 - PDF file causes stellent to restart

Last Modified

Sep 05, 2018

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases


Description (partial)

setting RNE Type to ignore as it's unclear if this should be published to customers in Bug Toolkit. Only a particular pdf attachment type affected, the scanning errors can't be associated to all PDF documents.

Encountering scanning timeouts of the content scanning engine in the mail_logs:

Thu Aug 21 09:41:36 2014 Info: MID 123 attachment 'Attestation=20Scolaire=202014-2015.pdf'
Thu Aug 21 09:42:13 2014 Warning: MID 463: scanning error (name='Attestation=20Scolaire=202014-2015.pdf', type=document/pdf): request timeout

Running AsyncOS version of 7.x branch
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