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Cisco Bug: CSCuq51972 - Blue screen seen when changing DeviceUI profile.

Last Modified

Feb 02, 2017

Products (8)

  • Cisco DX80
  • Cisco DX650
  • Cisco IP Phone 8851
  • Cisco IP Phone 8811
  • Cisco IP Phone 8861
  • Cisco IP Phone 8841
  • Cisco DX70

Known Affected Releases

10.2(2)

Description (partial)

Symptom:
Blue screen seen instead of home screen on tapping on home button when changing device UI profile.

1.Keep the Device in standard mode.
2.Change the Device UI from standard to phone only mode.
3.Tap on Home button instead of ok when Device reboot popup appears.

Conditions:
Device s
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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