Cisco Bug: CSCuq50738 - EIM Change caseid does not automatically refresh case in Agents bin
Nov 02, 2015
- Cisco Unified E-Mail Interaction Manager
Known Affected Releases
Symptom: When EIM agent tries to change case id for a new activity/case that is relating to an existing case. the case does not automatically refresh in the agent bin. Conditions: When agent is trying to change the case id of a new activity/case that should actually belong to a case that is already existing.
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Bug Details Include
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