Preview Tool

Cisco Bug: CSCuq50020 - DX650 does not show Speed Dial Names while trying to transfer the call

Last Modified

Nov 27, 2020

Products (1)

  • Cisco SIP IP Phone Software

Known Affected Releases


Description (partial)

DX650 does not show Speed Dial Names while trying to transfer the call to a speed dial extension.

CUCM Version :
Firmware : sipdx650.10-1-2-33

Able to reproduce in lab.
Steps followed in Lab:
1. Have 3 phones, below are the details. 
a. DX650, Ext : 8000 (Name - Phone A). 
b. IP Phone 7975, Ext: 1000 
c. IP Phone 7821, Ext 6000, (Name- Phone B) 
2. I have speed dial configured on DX650. (Number: 6000, Speed Dial Name: 'Test SD') 
3. I dial from Ext 1000, to 8000 (DX 650). Then I answered the call on DX650. 
4. Then I have an option Transfer icon on the screen. I selected Transfer icon to transfer the call to 6000, speed dial. 
5. Then it will display, Calls Search or Enter Number. Below that we could see list of speed dials. It does not have Speed Dial Names, but only the extension number 6000.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.