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Cisco Bug: CSCuq49952 - export bulkload template failed if tried other than Site hierarchy level

Last Modified

Sep 12, 2014

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

10.1(1)

Description (partial)

Symptom:
Export bulkload template failed if tried other than Site hierarchy level

Conditions:
1. Login as Customer Admin
2. By default the selected Hierarchy level is Customer.
3. Navigate to Subscriber Management > Phones > Action > click Export Bulk Load Template

The export will fail with the following error:

"Error encountered while processing your request 
An internal system error occurred."
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