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Cisco Bug: CSCuq49936 - Increase/Decrease of volume during a call audio path switches to speaker

Last Modified

Feb 01, 2017

Products (8)

  • Cisco IP Phone 8851
  • Cisco DX80
  • Cisco DX650
  • Cisco IP Phone 8811
  • Cisco IP Phone 8861
  • Cisco DX70
  • Cisco IP Phone 8841

Known Affected Releases


Description (partial)

Audio path switches to speaker from active USB headset, when volume increased/decreased from the device

Ensure the endpoint is registered to CUCM with 3.5mm/USB headsets  attached to the endpoint, and a Bluetooth headset connected
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