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Cisco Bug: CSCuq49718 - Dx650:Unable to move mouse pointer to extended monitor- One time

Last Modified

Sep 03, 2014

Products (8)

  • Cisco DX Series
  • Cisco DX80
  • Cisco IP Phone 8851
  • Cisco DX650
  • Cisco IP Phone 8811
  • Cisco IP Phone 8861
  • Cisco DX70
  • Cisco IP Phone 8841

Known Affected Releases

10.2(2)

Description (partial)

Symptom:
Dx650:Unable to move mouse pointer from DX650 screen  to extended monitor while content viewing- One time

Conditions:
Connect endpoint to DID, external cam and mouse.
Start a presentation and then try to move the mouse cursor to external camera.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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