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Cisco Bug: CSCuq49090 - BT headset is not selected after plug/unplug USB headset

Last Modified

Jul 17, 2018

Products (34)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 8851
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7945G
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 7911G
  • Cisco Unified IP Phone 6941
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Known Affected Releases


Description (partial)

BT headset is not selected after plug/unplug USB headset

1. Initially, phone has bluetooth headset connected
--------On phone UI, BT headset is selected, audio is using BT headset.
2. Plug-in a USB headset
--------The USB headset is selected and following audio is using USB headset.
3. Unplug USB headset
BT headset is not selected but the analog Headset is selected.
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Bug Details Include

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