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Cisco Bug: CSCuq48533 - Shutter is closed but far end sees a black screen with a gray line

Last Modified

Sep 02, 2014

Products (8)

  • Cisco DX Series
  • Cisco IP Phone 8851
  • Cisco DX80
  • Cisco DX650
  • Cisco IP Phone 8811
  • Cisco IP Phone 8861
  • Cisco DX70
  • Cisco IP Phone 8841

Known Affected Releases

10.2(2)

Description (partial)

Symptom:
Shutter is closed. On my end saw the shutter closed message in pip, but the far end
told me that they can see a gray line on a black screen. Opening and closing fixed
it.

Conditions:
User has the camera shutter closed
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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