Cisco Bug: CSCuq48007 - Dialer showing negative idle times
Dec 29, 2016
- Cisco Unified Contact Center Enterprise
Known Affected Releases
Symptom: When running under load, the dialer will occasionally show negative values for Idle time. This is recorded in Dialer_Interval table. This results in incorrect reporting of Idle time. Conditions: Known to occur only under significant system load.
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Bug Details Include
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