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Cisco Bug: CSCuq47799 - PWS doesn't support intra-domain federated contacts causing 482 Loop

Last Modified

Feb 12, 2018

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Presence Version 8.6

Known Affected Releases

8.6(4)

Description (partial)

Symptom:
PWS with intra-domain federation enabled with Microsoft OCS/Lync causing high CPU and 482 Loop
Intra-domain federated contacts on PWS request (GetPolledPresence) are not supported

Conditions:
Intra-domain federated contacts on PWS request (GetPolledPresence) 
PWS is an IM&P 3rd party api. Details can be found on the IM&P Developer Guide.
In other words, PWS request is sent by 3rd party application.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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