Guest

Preview Tool

Cisco Bug: CSCuq47613 - TCS 6.1 Pre-Install Script Fails

Last Modified

Jul 18, 2016

Products (1)

  • Cisco TelePresence Content Server

Known Affected Releases

6.1

Description (partial)

Symptom:
Pre-Install Script Fails to Modify the WMSUser and Add that account to the ACL Authorization List on the Windows Media Services on the TCS.

TCS Installation will fail with error:
Error: Configuring plugins, Error occurred [plugin_name = WMS Publishing Points ACL Authorization, source = Windows Media Server, category = Event Notification and Authorization, exception = The name provided is not a properly formed account name.(0x80070523)] - Failed to configure plugin

Conditions:
If the Contents of the TCS VM are downloaded onto a different computer then copied to the TCS Server this could block some of the powershell scripts causing the installation to fail.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.