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Cisco Bug: CSCuq47403 - Dependency Record has issue in Device Pool Config Page

Last Modified

Feb 06, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(1.98000.226) 10.5(1.98000.230)

Description (partial)

Symptom:
Dependency Record has issue in Device Pool Config Page

Conditions:
https://cibu-jira:8443/browse/CMUI-955

Go to ccmadmin- System - Device pool - Create a device pool - save it
Go to media resources - Transcoder - Add new - select Cisco IOS Media Termination point or Cisco IOS Enhanced Media Termination Point or Cisco Media Termination Point from the Transcoder Type dropdown list - Select created Device pool - save .
Go to System - Device pool - go to created profile configuration page - Select dependency record from drop down list - click go - it will show associated Transcoder - click on Transcoder name - throwing below error

"type: Exception report

message:

description: The server encountered an internal error that prevented it from fulfilling this request.

exception:

ServletException File "/logonheader.jsp" not found
note: The full stack trace of the root cause is available in the logs. "
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