Guest

Preview Tool

Cisco Bug: CSCuq47402 - While adding max no of GWs to RTCE InTracer UI showing error popup.

Last Modified

Dec 26, 2016

Products (1)

  • Cisco ASR 5000 Series

Known Affected Releases

16.1(0)

Description (partial)

Symptom:
1. While adding max no of GWs to RTCE InTracer UI showing error popup " Query operation failed. Query Id does not exist." with Ok acknowledge. Once the user click on OK on the pop-up and re-click on "Save" button another pop-up message appear like "Operation failed. Profile already exist. intracer_p7600_ASR5K, intracer_pASR_ASR5K".

Note: Here ASR5K is R-TCE server name.

2. Even though the operation is failed still the added RTCE serveris be shown in list.

3. If user wants to delete the server UI is not responding any successful or error message and get time out. If we re-lunch the UI the RTCE server not seen on UI.

Conditions:
1. Add 32 dummy nodes and add gateway credentials.
2. Configure a RTCE server with these 32 nodes and save the settings. See if the error message " Query operation failed. Query Id does not exist."  is shown on screen or not.
3. If the above error appear then click on OK button on that error dialog.
4. Click on the save button once again to save the setting. This time  "Operation failed. Profile already exist. intracer_p7600_ASR5K, intracer_pASR_ASR5K". error pop-up will appear. This means the profile has been save successfully in the last step operation.
5. Now click on Cancel  button and see if the R-TCE server name appear on the R-TCE server list.
6. Tick the check box against the R-TCE server and click on Delete button and see if confirmation dialog is coming or not.

Note: This bug is seen intermediately. So may not be reproducible in one shot.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.