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Cisco Bug: CSCuq46373 - 8851 phone is unregistered after apply config

Last Modified

Feb 09, 2017

Products (43)

  • Cisco IP Phone 8800 Series
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7945G
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 9951
  • Cisco IP Phone 8851
  • Cisco DX80
  • Cisco Unified IP Phone 7962G
  • Cisco DX650
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Known Affected Releases

10.2(2) 10.3(1)

Description (partial)

Symptom:
one 8851 is unregistered after apply config.

Conditions:
steps:
1. upgrade phone from 10-2-2-9 to 10-2-2-11, success.
2. Set MLPP Domain:000000, MLPP Indication: On, MLPP Preemption:Forceful
3. save, Apply config on phone config page.
---Error: phone keep in unregistered, UI display "Phone is registering".
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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