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Cisco Bug: CSCuq46373 - 8851 phone is unregistered after apply config

Last Modified

Jul 17, 2018

Products (35)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7962G
  • Cisco Unified SIP Phone 3905
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 6961
  • Cisco IP Phone 7821
  • Cisco Unified IP Phone 7941G
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Known Affected Releases

10.2(2) 10.3(1)

Description (partial) 

Symptom:
one 8851 is unregistered after apply config.

Conditions:
steps:
1. upgrade phone from 10-2-2-9 to 10-2-2-11, success.
2. Set MLPP Domain:000000, MLPP Indication: On, MLPP Preemption:Forceful
3. save, Apply config on phone config page.
---Error: phone keep in unregistered, UI display "Phone is registering".

Related Community Discussions

Cisco 8861 phone is not registering with CUCM 8.5.1
Call Manager version 8.5.1 Cisco Phone model: 8861 Phone version: sip88XX.10-2-1-16 and sip88XX.10-2-2-16  Device Pack: cmterm-devicepack8.5.1.18135-1.cop.sgn   CP-8861 is not registering to CUCM 8.5.1, in the CUCM its showing unknow- unknow, but when we GUI the IP on the browser, we can see the phone details on the web browser. Any Idea ?    
Latest activity: Jul 01, 2015
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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