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Cisco Bug: CSCuq46289 - ConfSchd module crash causing the MeetingPlace to reboot

Last Modified

Oct 05, 2016

Products (1)

  • Cisco Unified MeetingPlace

Known Affected Releases

8.5(5.41)

Description (partial)

Symptom:
During normal operation, MP server gets rebooted with ConfSchd module crash. A core file will be generated.

Conditions:
MeetingPlace multimode deployment running 8.5.5.41. Following errors are seen in the EXlogs,

45056463: Aug 18 2014 16:56:53.001 IST: 10.208.82.133: %NMPAGENT-4-EX_RTRCONFLICT: 0x100a5: 0/32,  "cmsnetwk.cc", 1969 (0x5, 0x1aa, 0xb62, 0xb7f44ba0) Conflict with router thread. Message class=5, code=426 **DEFECT**
45056465: Aug 18 2014 16:56:54.455 IST: 10.208.82.133: %SIM-4-EX_TIMOUT05: 0x71005: 0/2,  "sipoll.cc", 184 (0x5, 0, 0, 0xdeadbeef) Module timed out on 'are you there' query, class=5 ConfSchd
45056467: Aug 18 2014 16:56:54.883 IST: 10.208.82.133: %POCLIENT-4-EX_QUERYSERV2: 0x1007a: 0/34,  "cmsnetwk.cc", 1561 (0x1000f, 0x5, 0, 0) Server query failed; ex=0x1000f, class=5, unit=0
45056474: Aug 18 2014 16:56:56.399 IST: 10.208.82.133: %VUI-4-EX_AWABAD: 0x30001: 0/8,  "vuisession.cc", 6314 (0xc8, 0x1bd, 0x1, 0x1) Bad stack.  Act = 200, port = 445, substate = 1, App No = 1
45056482: Aug 18 2014 16:56:57.385 IST: 10.208.82.133: %TWATCH-4-EX_VFPTRFIX_DEL_PREC: 0x220082: 0/33,  "vfcleanup.cc", 815 (0x1216cf, 0x463a, 0x2, 0) Removing the recordings for purged conf 1185487.
45056483: Aug 18 2014 16:56:58.362 IST: 10.208.82.133: %SIM-4-EX_REBOOT05: 0x71105: 0/2,  "siupdown.cc", 277 (0x5, 0, 0, 0) Restarting due to software module failure, module = 5 ConfSchd
45056831: Aug 18 2014 17:03:38.669 IST: 10.208.82.133: %000-1-EX_NEWCORESFOUND: 0x10006d: 0/0,  "exlog.cc", 44 (0, 0, 0, 0) New cores found in /var, moved to /mpx-record/cores
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