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Cisco Bug: CSCuq45369 - DX650 ConfigManagerService Crashes Before Registration

Last Modified

Oct 05, 2017

Products (1)

Known Affected Releases

10.1(2)

Description (partial)

Symptom:
ConfigManagerService crashes on DX650 before the phone attempts to register to CUCM.

The following messages are seen in the problem report:

03664 08-05 12:26:50.516  2082  2234 ERR __eas[n***@m***.com]: OPTIONS command failed; throwing IOException
03665 08-05 12:26:50.524  1305  1305 DEB WebProxy: user =  proxyType =  host =  port =  pacLocation =  auth =  isAdmin= 
<snip>
03674 08-05 12:26:50.540  2055  2055 ERR ConfigManagerService: TftpService:  Null mTftpService object
03675 08-05 12:26:50.540  2055  2055 INF ConfigManagerService: ConfigManagerService:  commitEMCCProperties, curState=<false> emccMode=<false> emccUpdateCfg=<false>
03676 08-05 12:26:50.547  2055  2055 DEB AndroidRuntime: Shutting down VM
03677 08-05 12:26:50.547  2055  2055 WRN dalvikvm: threadid=1: thread exiting with uncaught exception (group=0x41dd8300)
03678 08-05 12:26:50.555  1305  1305 DEB WebProxy: Active Interface type eth name eth
03679 08-05 12:26:50.563  1305  1305 DEB WebProxy: user =  proxyType =  host =  port =  pacLocation =  auth =  isAdmin= 
03680 08-05 12:26:50.571  2082  2386 INF WebProxy: Proxy service returned direct connection
03681 08-05 12:26:50.571  2082  2386 DEB WebProxy: androidProxy [DIRECT@]
03682 08-05 12:26:50.571  2082  2386 INF WebProxy: Try default AndroidProxy [DIRECT@]
03683 08-05 12:26:50.602  2546  2549 DEB dalvikvm: GC_CONCURRENT freed 176K, 4% free 6317K/6535K, paused 13ms+1ms, total 45ms
03684 08-05 12:26:50.602  2546  2569 DEB dalvikvm: WAIT_FOR_CONCURRENT_GC blocked 24ms
03685 08-05 12:26:50.602  2055  2055 ERR AndroidRuntime: FATAL EXCEPTION: main
03685 08-05 12:26:50.602  2055  2055 ERR AndroidRuntime: java.lang.RuntimeException: Unable to create service cip.cfg.ConfigManagerService: java.lang.NumberFormatException: Invalid int: ""
<snip>

Conditions:
A DX650 registering to CUCM.
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Bug Details Include

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