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Cisco Bug: CSCuq44862 - Add traces in SubscriptionManager.deleteSubscription

Last Modified

Mar 26, 2015

Products (5)

  • Cisco Unity Connection
  • Cisco Unity Connection Locale Installer
  • Cisco Unity Connection Version 10.5
  • Cisco Unified Communications Manager Version 10.5
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases

10.5(2)

Description (partial)

Symptom:
Add traces in SubscriptionManager.deleteSubscription.

Conditions:
Pre-requisite :
Enable vmrest and Message Event Service logs

Steps to reproduce:
1)Create a User John on connection and set its password
2)Integrate the User with jabber
3)Login into the jabber
4)see Tomcat log and try get the subscription object Id:

Subscription:
14:07:17.784 |9313,,,MessageEventService,3,INFO  [http-8443-10] com.cisco.unity.messageeventservice.SubscriptionManager  - SubscriptionManager.createSubscription [in] expires=Tue Aug 05 14:07:17 EDT 2014, callbackUrl=http://214.36.4.23:7080/vmevents/msgrcv?subscriptionid=ee07f9c7-284b-4129-9670-f6fa151c2d37, username=1281043435@mil, keepAliveInterval=0, eventList=
14:07:17.784 |9313,,,MessageEventService,3,DEBUG [http-8443-10] com.cisco.unity.messageeventservice.DataHelper  - executeQuery: query='select objectid from vw_EventServiceSubscription where callbackurl=?'
14:07:17.784 |9313,,,MessageEventService,3,DEBUG [http-8443-10] com.cisco.unity.messageeventservice.DataHelper  -  arg='http://214.36.4.23:7080/vmevents/msgrcv?subscriptionid=ee07f9c7-284b-4129-9670-f6fa151c2d37'
14:07:17.794 |9313,,,MessageEventService,3,INFO  [http-8443-10] com.cisco.unity.messageeventservice.SubscriptionManager  - SubscriptionManager.createSubscription [out]
========================================
 
createSubscription calls csp_EventServiceSubscriptionCreate to insert row corresponding to objectid into tbl_eventservicesubscription table.
5)see Tomcat log and try get the subscription object Id:
 
Unsubscription:
14:18:08.475 |17585,,,MessageEventService,3,INFO  [ContainerBackgroundProcessor[StandardEngine[Catalina]]] com.cisco.unity.messageeventservice.SubscriptionManager  - SubscriptionManager.deleteSubscription [in]
14:18:08.493 |17585,,,MessageEventService,3,INFO  [ContainerBackgroundProcessor[StandardEngine[Catalina]]] com.cisco.unity.messageeventservice.SubscriptionManager  - SubscriptionManager.deleteSubscription [out]

There is no mapping in log which user was subscribe and which was unsubscribe.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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