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Cisco Bug: CSCuq44038 - Cannot build the trust due to bad ipicsadmin user ID or pswd over limit

Last Modified

Jun 25, 2018

Products (1)

  • Cisco IPICS Server Software

Known Affected Releases

4.8(1.2)

Description (partial)

Symptom:
It fails to add secondary IPICS or UMS. Administrators will get the warning "....bad userID or password..." even though you enter the correct username and password for ipicsadmin userID when add UMS or secondary IPICS server for IPICS HA.

Conditions:
If the trust between the primary and secondary server is broken or between the server and UMS, sometimes internal SSH process is invoked automatically and keeps trying to build the trust.

However the SSH for ipicsadmin userid and password will be over the default count 3 after manual or internal trials. Later on, you can not build the trust at all until you reset the count.
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