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Cisco Bug: CSCuq43868 - UCCX 10.5 Admin Guide hostname change command doesn't work

Last Modified

Mar 25, 2020

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
  • Cisco Unified Contact Center Express 10.5(1)

Known Affected Releases

10.5(1)

Description (partial)

Symptom:
UCCX Release 10.5(1) supports hostname change however this does not work as the guide recommends.

Conditions:
Using the steps mentioned in the administration guide, the hostname change will  fail to change the hostname and you will receive an error.

"set network hostname <hostname>"


Failed hostname change example:

admin:set network hostname UCCX10-5-PB

WARNING: Changing this setting will invalidate software license
         on this server. The license will have to be re-hosted.
Continue(y/n):
Continue (y/n)?y
Expected 0 mandatory and up to 0 non-mandatory parameter(s)
but 1 parameter(s) were found

Executed command unsuccessfully
Error executing command
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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