Guest

Preview Tool

Cisco Bug: CSCuq43053 - Unable to update the conference numeric ID after participant's movement

Last Modified

May 26, 2016

Products (15)

  • Cisco TelePresence MCU 4500 Series
  • Cisco TelePresence MCU 4520
  • Cisco TelePresence MCU 4505
  • Cisco TelePresence MCU 4510
  • Cisco TelePresence MCU 5320
  • Cisco TelePresence MCU 4215
  • Cisco TelePresence MCU 4205
  • Cisco TelePresence MCU 4220
  • Cisco TelePresence MCU MSE 8420
  • Cisco TelePresence MCU 4203
View all products in Bug Search Tool Login Required

Known Affected Releases

4.5(1.45)

Description (partial)

Symptom:
CTS 500-32 entered the meet me conference(Numeric ID: 1555) and later from web gui, it was moved to another conference(Numeric ID: 1222). But on the touch of CTS 500-32, it was unable to update the conference Numeric ID as 1222, it still shows old numeric ID: 1555 instead of new numeric ID: 1222

Conditions:
Environment:

CTS 500-32 --> 6.1.4
DX650 --> sipdx650.10-2-1JBT0-433
MCU--> 4.5
CUCM --> 10.5.1.10000-7


Steps to reproduce:

1. Register MCU4510 with Unified CM
2. Register CTS 500-32 and DX650 with Unified CM
3. CTS 500-32 : Enter the meet me conference(Num ID: 1555)
4. DX650: Enter the meet me conference(Num ID: 1222)
5. Login to the Web GUI of MCU 4510
6. Navigate to Home > Conferences > Conference list
7. click on Move Participants tab
8. drag the CTS 500-32 endpoint to the another conference(Numeric ID: 1222)
9. check the numeric ID on the CTS 500-32 touch, it is still showing  Numeric ID: 1555

Expected Behaviour: CTS 500-32 touch should display new conference numeric ID(1222), not old one(1555)
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.