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Cisco Bug: CSCuq41478 - SPA508: No SUBSCRIBE messages for shared line after TCP disconnection

Last Modified

Jan 27, 2017

Products (11)

  • Cisco Small Business SPA500 Series IP Phones
  • Cisco SPA301 1 Line IP Phone
  • Cisco SPA512G 1-Line GigE IP Phone
  • Cisco SPA504G 4-Line IP Phone
  • Cisco SPA514G 4-Line GigE IP Phone
  • Cisco SPA501G 8-Line IP Phone
  • Cisco SPA303 3 Line IP Phone
  • Cisco SPA502G 1-Line IP Phone
  • Cisco SPA508G 8-Line IP Phone
  • Cisco SPA525G 5-line IP Phone with Color Display
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Known Affected Releases

7.5.4 7.5.5

Description (partial)

Symptom:
Shared line Appearance stops working

Conditions:
Issue shows up after WAN outage. No SUBCRIBE messages "event=call-info" (for shared line appearance) even after the IP connectivity is re-established.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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