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Cisco Bug: CSCuq41159 - CVP early offer causes one way audio in call transfer.

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases

10.0(1) 9.0(1)

Description (partial)

One way audio where the caller can't hear the agent side voice

This happens when the call was transferred by the first agent back to the CVP for queuing/IVR with ingress device and CVP having early offer enabled

Related Community Discussions

<key>CSCuq41159</key> - CVP early offer causes one way audio in call transfer.
Does anyone know if there is a patch for CVP 10.x releases for this bug? Is one in the works? Are there any ES/ET release notes that explain what the patch would be doing to correct this problem?
Latest activity: Mar 20, 2019
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