Guest

Preview Tool

Cisco Bug: CSCuq40557 - Waiting to Join shows up one after another for Video conference call

Last Modified

May 15, 2017

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

10.5(0) 10.6(0) 9.7(3)

Description (partial)

Symptom:
- Jabber believes parties B and C are still waiting to Join the conference - client displays status of 'waiting to join' for parties B & C
- When Join is selected the 3-way conference continues

On the EX90 Side: 
- A second tab appears
- This shows a second Conference with the option to Barge, nothing happens when Barge is pressed.
- Once the EX90 hangs up from the conference the first tab with the conference bridge disappears but the second tab Conference with the Barge option remaining.  
- Selecting Barge does nothing. 
- You have to restart EX90 to get rid of second tab
- The EX90 can continue to make and receive calls however there is an orange line along the top of the Touch8, that's for second tab which won't go away

Conditions:
- EX90 (party A) dials Party B using Jabber
- these successfully connect creating a point to point video conference
- then in Jabber from the . . . options Conference selected and party C dialled
- on the EX90 the call automatically becomes a 3-way video conference  parties A, B + C

Related Community Discussions

9971 phone set conference problem
Hi all We have cucm 9.1.2  There is a strange behaviour on 9971 model phone sets. When  the user is talking with someone in the first line and at this time if second call comes, and if  the user want to switch to the 2nd call, it makes a conference  on 1st line , 2nd line and the user. Normal behaviour should be such as,   1st line should have been holded and 2 nd line should have been active Beside this, the problem doesn't occur every time.  For exp. when we first  configure the phoneset,  it works ...
Latest activity: Dec 15, 2015
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.