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Cisco Bug: CSCuq39471 - Stuck alarm reported after successful SW download in a scenario

Last Modified

Jul 02, 2019

Products (1)

  • Cisco ONS 15454 Series Multiservice Provisioning Platforms

Known Affected Releases


Description (partial)

'Software download in Progress" alarm not cleared, Even after successful SW download

1. Pure M12 MSM (TCC3 as NC and 26 15454 SSC's)
2. All the shelf's are connected via an external switch.

2. Initiate SW download on the the TCC3 MSM node.
3. Using a script, repeatedly do enable & disable the external switch ports where NC cable is connected.
4. The script contain repeated interface up and down of external switch port with a sleep time 15 secs.
5. After some time, SW download Failed alarm is raised on the MSM node along with 'SW Dwnld In Progress' alarm reported against Active TCC of MSM-NC
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