Guest

Preview Tool

Cisco Bug: CSCuq39061 - Feature Request for CUAC Advanced to add Call history

Last Modified

Nov 03, 2016

Products (1)

  • Cisco Unified Attendant Consoles

Known Affected Releases

10.0(1) 10.5 10.5(2) 10.6(1) 11.0(1) 11.5(1) 11.5(1.10) 11.5(1.3) 11.5(1.5) 11.5(1.7) 12.0(1) 8.6 9.0 9.1

Description (partial)

Symptom:
Customer would like to have the feature of having Call history panel added in the operator console. 

The stats would be broken out by logged in operator and queue calls

Conditions:
NA
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.