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Cisco Bug: CSCuq39025 - PCS Behaviour Inconsistent with CVP Documentation

Last Modified

Mar 02, 2018

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases

8.5(1)

Description (partial)

Symptom:
PostCallSurvey is triggered without Agent or Label transfer.

Conditions:
CVP Comprehensive call flow with PCS Enabled.
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