Guest

Preview Tool

Cisco Bug: CSCuq38916 - Getting "An error occured while refreshing the pane" error msg in CTC

Last Modified

Jun 16, 2015

Products (1)

  • Cisco Carrier Packet Transport (CPT) System

Known Affected Releases

9.701

Description (partial) 

Symptom:
Getting "An error occured while refreshing the pane" error msg in CTC

Conditions:
1. Have a Dual-Home Rings Configuration
2. Launch CTC.
3. Observing "An error occured while refreshing the pane" error message.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.