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Cisco Bug: CSCuq38800 - ISE: Unexpected behavior while changing time profile in sponsor portal

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Identity Services Engine

Known Affected Releases

1.2(0.899)

Description (partial)

Symptom:
While editing time profile for guest accounts created in sponsor portal, we see unexpected behaviour : 

Issue 1 : 
Just by checking "Check" check box, and not changing the profile, the Guest.AccountExpiration changes to the Default set Max duration for accounts in the sponsor group settings. Expected behavior is "No change".

Issue 2 : If we change the time profile from a smaller duration profile to a larger duration, the Guest.AccountExpiration changes to the Default set Max duration for accounts in the sponsor group settings. Expected behavior is to set a the new higher duration defined in the time profile 

Issue 3 : If we change the time profile from a larger duration profile to a smaller duration, the Guest.AccountExpiration changes to the Default set Max duration for accounts in the sponsor group settings if the smaller duration is greater than the Max duration for accounts value. Expected behavior is to set a the new duration defined in the time profile 

We do not see any issues if we are decrementing the duration by selecting a time profile with duration less than the previous set/default max duration of account expiry.

Conditions:
ISE 1.2  using time profiles for guest accounts.
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