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Cisco Bug: CSCuq38796 - Failed Mailbox DB Creation causes Upgrade Failure

Last Modified

Nov 27, 2020

Products (12)

  • Cisco Unity Connection
  • Cisco Business Edition 5000 Version 8.6
  • Cisco Intercompany Media Engine
  • Cisco Business Edition 6000 Version 8.5
  • Cisco Business Edition 5000 Version 8.5
  • Cisco Business Edition 3000 Version 8.6
  • Cisco Unified Communications Manager Version 8.6
  • Cisco Business Edition 6000 Version 8.6
  • Cisco Unity Connection Version 8.5
  • Cisco Unity Connection Version 8.6
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Known Affected Releases

10.5(1.1) 8.5(1) 8.6(2) 9.1(2.1)

Description (partial)

Symptom:
Upgrade fails because of a failed Mailbox Database Creation attempt.

Conditions:
This defect was found during RU Upgrde from version-

8.6.2 to 10.5.0,
8.6.2 to 10.5.2(ES)
9.1.2 to 10.5.0
9.1.2 to 10.5.5(ES)
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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