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Cisco Bug: CSCuq38646 - [UCCX] Misleading error message when invalid filter is selected in CUIC

Last Modified

Jan 15, 2020

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
  • Cisco Unified Contact Center Express 10.5(1)

Known Affected Releases

10.0(1) 10.5(1)

Description (partial)

Symptom:
Error Dataset status is Failed (Database error) is displayed when running report

Conditions:
valid filter settings are selected. Example:
For Contact Service Queue Activity by CSQ Report, all 3 interval values are selected.
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