Guest

Preview Tool

Cisco Bug: CSCuq38365 - Client adds route to CUCM to the Windows Routing table

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

10.6(0)

Description (partial)

Symptom:
Jabber for Windows adds an extra route to CUCM if there are multiple active network interfaces.

Sample Output:
cmd > 'route print'
===========================================================================
Interface List
 15...00 50 56 ad 49 bc ......Intel(R) PRO/1000 MT Network Connection
 13...00 50 56 ad 3b 16 ......vmxnet3 Ethernet Adapter #2
  1...........................Software Loopback Interface 1
 11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    10.106.92.193    10.106.92.207    261
          0.0.0.0          0.0.0.0    10.106.106.65   10.106.106.107     10
    10.106.92.192  255.255.255.192         On-link     10.106.92.207    261
    10.106.92.196  255.255.255.255    10.106.92.193    10.106.92.207    262
    10.106.92.207  255.255.255.255         On-link     10.106.92.207    261
    10.106.92.255  255.255.255.255         On-link     10.106.92.207    261
    10.106.106.64  255.255.255.192         On-link    10.106.106.107    266
   10.106.106.107  255.255.255.255         On-link    10.106.106.107    266
   10.106.106.127  255.255.255.255         On-link    10.106.106.107    266
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     10.106.92.207    261
        224.0.0.0        240.0.0.0         On-link    10.106.106.107    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     10.106.92.207    261
  255.255.255.255  255.255.255.255         On-link    10.106.106.107    266
===========================================================================

This is the route to CUCM added by Jabber for Windows.
"10.106.92.196  255.255.255.255    10.106.92.193    10.106.92.207    262"

Conditions:
Multiple Active Network Interfaces
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.