Cisco Bug: CSCuq37965 - Temporary Presence not working
Aug 14, 2018
- Cisco Unified Communications Manager IM & Presence Service
- Cisco Unified Communications Manager IM and Presence Service Version 10.5
Known Affected Releases
Symptom: User directory search performed via client doesn't reflect the correct presence status of listed users. Listed users are either showed as offline although online or are showing a stale presence status. Conditions: Directory search is configured for the client. Let's take the following scenario as an example: One user searches, using its client directory search, another local, IM&P user (with a user ID: xyz) and this searched user is not showing the correct presence status. Run the following two SQL queries: run sql SELECT xcp_user_id FROM enduser WHERE userid='xyz' >QUERY RESULT_1 run sql SELECT node_id FROM pep_node_name WHERE node_name LIKE 'http://webex.com/connect/temp-presence' >QUERY RESULT_2 If the following query gives non-empty result, the user with ID: xyz is affected by this defect: run sql SELECT * FROM pep_node WHERE owner_id = QUERY RESULT_1 AND node_name_id = QUERY RESULT_2 AND access_type = 'P'
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Bug Details Include
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