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Cisco Bug: CSCuq37804 - Retrieve button keeps spinning for certain portlets

Last Modified

Feb 04, 2015

Products (1)

  • Cisco Prime Home

Known Affected Releases

6.3

Description (partial)

Symptom:
When a user navigates to either <i>LAN Settings</i> or <i>WAN Connectivity</i>, the retrieve button sometimes keep spinning, and the operation seems to keep going.

Conditions:
This defect is relevant only for LAN Settings/WAN Connectivity portlets, and occurs only when the user navigates to the page (pressing the retrieve button manually does not cause this issue), and only if the device was not visited lately and information need to be retrieved from the device itself.
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  • Full Description (including symptoms, conditions and workarounds)
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