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Cisco Bug: CSCuq37689 - Mother board SN for 2950 getting validated in ANSR report

Last Modified

Sep 13, 2019

Products (1)

  • Network Level Service

Known Affected Releases

2.20(8)

Description (partial)

Symptom:
In IR ANSR report for device type 2950 , Sample example  IP address ?10.32.250.146? and host name ?sw-361-10? 2 SN are getting collected and profiled .
Processor board SN:  FCZ1015W0SX (Chassis)
Mother board SN :    FOC10103X54 (Card)

Since in ANSR report both Mother board SN - FOC10103X54 and Processor board SN - FCZ1015W0SX both are showing up as per case request we are showing duplicate of same devices and thus its an issue while performing contract renewal , because basically for the same devices 2 times contract renewal is occurring .
The same issue can be found for C2960; C2970; C3750 type of devices .

Conditions:
Since in ANSR report both Mother board SN - FOC10103X54 and Processor board SN - FCZ1015W0SX both are showing up as per case request we are showing duplicate of same devices and thus its an issue while performing contract renewal , because basically for the same devices 2 times contract renewal is occurring .
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