Guest

Preview Tool

Cisco Bug: CSCuq36411 - UCCX: Temp audio files accumulate over time and prevent Engine startup

Last Modified

Aug 05, 2018

Products (5)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 8.5(1)
  • Cisco Unified Contact Center Express 8.5(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 9.0(2)
  • Cisco Unified Contact Center Express 9.0(2)

Known Affected Releases

8.5(1)SU4 9.0(2)SU2

Description (partial)

Symptom:
Engine fails to start up

Conditions:
This can happen when the engine runs for a long time without being restarted, and the scripts are using the Record step regularly.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.