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Cisco Bug: CSCuq35574 - CVP cannot handle 491 Pending Request triggering glare condition

Last Modified

Apr 19, 2018

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases

10.0(1) 10.5(1) 11.0(1) 7.0(1) 7.0(2) 8.0(1) 8.0(2) 8.5(1) 8.5(2) 9.0(1) 9.0(2)

Description (partial)

Symptom:
Call fails with a glare condition(491 pending) which cannot be handled by CVP as CVP is a proxy during this call phase

Conditions:
CV Comprehensive Call Flows fail with glare conditions during Transfer,Conference,Hold/Retrieve(Call Updates)
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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