Cisco Bug: CSCuq35086 - Talking Agent Count in Portico not showing accurate number
Oct 01, 2019
- Cisco Unified Contact Center Enterprise
Known Affected Releases
10.0(2) 11.0(1) 9.0(4)
Symptom: Talking Agent Count in Diagnostic Portico is not reporting accurate agent counts for active calls. Conditions: Agent initiates a call. The number is increasing by 1 with each call an agent makes, which is not expected.
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Bug Details Include
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