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Cisco Bug: CSCuq34821 - The archived logs on 9971 phone web are not correctly.

Last Modified

Aug 13, 2014

Products (20)

  • Cisco Unified IP Phones 9900 Series
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7941G
  • Cisco Unified IP Phone 7911G
  • Cisco Unified IP Phone 7961G-GE
  • Cisco Unified IP Phone 7906G
  • Cisco Unified IP Phone 8961
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Known Affected Releases

9.4(2)

Description (partial)

Symptom:
There're only 4 messages log files in a hourly archived zip file downloaded from the 9971 phone web. And the time of logs in messages.0 displayed incorrectly. Displayed logs at 16:00 and then 15:55.

Conditions:
CUCM version: 10.5.1.10000-7
Phone Build: sip9971.9-4-2MN-288
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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