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Cisco Bug: CSCuq32317 - Setting syslog facility on CJK Language WebUI cause problem on logging

Last Modified

Jan 31, 2018

Products (1)

  • Cisco Content Security Management Appliance

Known Affected Releases

10.5.0-017 8.1.1-013

Description (partial)

Symptom:
Setting syslog facility on CJK Language WebUI cause critical alert like following and output to log setting stop working;

Log Error: ('writer/syslog_writer.py _send|163', " type 'exceptions.KeyError' ",
 "'(CJK multibytes character)'", '[qlog/config_glue.py config_change|291] [qlog/register.py
 update_subscription|596] [qlog/register.py add_subscription|543] [qlog/subscription.py
 init|125] [qlog/subscription.py update|287] [writer/syslog_writer.py start|264]
 [writer/syslog_writer.py _connect|231] [writer/syslog_writer.py do_write|145]
 [writer/syslog_writer.py _send_data|155] [writer/syslog_writer.py _send|163]')

Conditions:
Alert occurred when user configure log setting with specify syslog facility and log output stopped after alert.
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Bug Details Include

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