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Cisco Bug: CSCuq32252 - SX80 soft shutdown restarts the codec instead

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Telepresence Integrator C Series

Known Affected Releases

7.3.3

Description (partial)

Symptom:
When shutting down a Cisco TelePresence SX80 codec or a Cisco TelePresence MX800 endpoint using the Web interface (Maintenance > Restart > Shutdown TelePresence device...) or using the command line (with the command "xcommand Boot Action: Shutdown") the codec will appear to shut down but then will power back on again.

Conditions:
This happens when doing a codec shutdown using the Web interface or the command line in the SX80 or MX800.  The C-series and MX-series codecs other than the MX800 are not known to be affected at this time.  The MX700 may also be affected.
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