Cisco Bug: CSCuq32252 - SX80 soft shutdown restarts the codec instead
Nov 27, 2020
- Cisco Telepresence Integrator C Series
Known Affected Releases
Symptom: When shutting down a Cisco TelePresence SX80 codec or a Cisco TelePresence MX800 endpoint using the Web interface (Maintenance > Restart > Shutdown TelePresence device...) or using the command line (with the command "xcommand Boot Action: Shutdown") the codec will appear to shut down but then will power back on again. Conditions: This happens when doing a codec shutdown using the Web interface or the command line in the SX80 or MX800. The C-series and MX-series codecs other than the MX800 are not known to be affected at this time. The MX700 may also be affected.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases